• The access link email is sent directly after a successful booking confirmation. If it is not in the email inbox that you registered with on the booking site, please check your spam / junk mail. The access link button works when you’re beside the front door, and 15 minutes before your chosen booking time. 

• Please bring indoor fitness or golf shoes and your own golf clubs. We do not provide rental clubs at this time. We have lots of golf balls for your use, and you can even use your own favourite golf balls with our simulators. 

• Yes, we are open 24/7 365 days of the year. Members qualify for 14 day advanced booking, and non-members (general public) can book up to 7 days in advance.

• Cancellations, changes, or refunds within 24 hours of the booking time are prohibited. Please refer to our Terms and Conditions for more info. 

• Our simulator bays accommodates up to 4 players. Please inquire about group bookings and availability.
  
  If you have any other questions or need further information, please feel free to reach out to our customer support team.

• Trackman is a radar-based system that accurately tracks the flight of the golf ball and provides detailed data about the shot, such as distance, ball speed, clubhead speed, launch angle, and spin rate.Other simulators may use camera-based or infrared tracking, which might not offer the same level of precision.
  
  

• Data Accuracy: Trackman is renowned for its accuracy. It can accurately measure the full flight of the golf ball from impact to landing. This level of precision is crucial for club fitting, swing analysis, and skill improvement.

• Comprehensive Data: Trackman provides an extensive range of data points, including clubhead speed, club path, face angle, dynamic loft, and more. This data allows golfers and instructors to analyze and fine-tune various aspects of their swing and ball flight.

• Ball and Club Data: Unlike some simulators that focus primarily on ball data, Trackman captures both ball and club data simultaneously. This is vital for analyzing the cause-and-effect relationship between the golfer’s swing and the resulting shot.

• Integration with Golf Courses: Trackman allows you to play virtual rounds on famous golf courses, offering a realistic and immersive experience. Many other simulators offer this feature as well, but Trackman’s focus on data accuracy carries over into its course play.

• Extension of your golf session is possible depending on availability. Please create a new session on the booking site. The projector will automatically shut off at the end of your booking otherwise. 
• Unfortunately partial refunds are not permitted for shortened sessions. 

• You can play full rounds on our simulator with access to a wide range of famous golf courses from around the world. It’s perfect for both practice and fun games. A typical round of 18 takes an hour per person, 4 hours for 4 people. 

• Yes, Trackman technology allows you to monitor your performance, track improvements, and save your shot data for future reference. You can download the Trackman App and create a profile. 

• Yes, we have a vending machine with snacks and beverages. Please clean up after every session and be respectful of the space and the next golfing group!

If this happens, treat it as any software/window when using a computer to restart the program.

On the keyboard, select the “window” key to bring up the program bar and right click the Trackman software to close it.

Re-open by selecting the orange TPS icon to reboot the software.